Privacy Policy
Upright Water Co. ("we," "us," or "our") is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, or use our services.
1. Information We Collect
Personal Information:
We may collect personal information that you voluntarily provide, including:
1: Name
2: Email address
3: Phone number
4: Mailing or service address
Information submitted through contact forms or service inquiries
Non-Personal Information:
We may automatically collect certain technical information, including:
IP address
Browser type and device information
Website usage data and analytics
Cookies and similar tracking technologies
Client Communication:
We may retain information related to customer inquiries, service requests, feedback, and communications with our team.
2. How We Use Your Information
We may use collected information to:
Respond to inquiries and customer service requests
Provide information about our products and services
Coordinate and manage requested services
Send service updates, confirmations, and relevant notifications
Improve our website, customer experience, and business operations
Maintain website security and prevent fraudulent activity
Comply with applicable legal obligations
3. SMS Messaging & Compliance
If you opt in to receive text messages from Upright Water Co., we may use your phone number to send messages related to the services or communications you have agreed to receive.
Consent: SMS messages are sent only when appropriate consent has been obtained.
Opt-Out: Reply STOP to unsubscribe from SMS messages.
Help: Reply HELP for assistance or contact us using the information provided below.
Message Frequency: Message frequency may vary depending on your interactions and selected communications.
Message and Data Rates: Standard message and data rates may apply.
SMS consent is not a condition of purchase.
SMS opt-in data and consent records will not be shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers as necessary to deliver authorized messaging services.
4. Information Sharing & Disclosure
Upright Water Co. does not sell or rent personal information to third parties. We may disclose information in the following circumstances:
Service Providers:
We may share relevant information with trusted third-party providers who assist with website hosting, customer support, payment processing, analytics, or authorized communications.
Legal Compliance:
We may disclose information when required by applicable law, legal process, court order, or a valid governmental request, or when necessary to protect our rights and safety.
Business Transfers:
If our business undergoes a merger, acquisition, restructuring, or asset transfer, personal information may be transferred subject to applicable privacy requirements.
SMS consent and opt-in information will not be shared for third-party marketing purposes.
5. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Although we take appropriate precautions, no method of electronic transmission or data storage can be guaranteed to be completely secure.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
1: Improve website functionality and user experience
2: Understand website traffic and usage patterns
3: Remember user preferences
4: Evaluate website performance
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
7. Your Rights & Choices
Depending on your location and applicable law, you may have the right to:
Request access to your personal information
Request corrections to inaccurate information
Request deletion of personal information
Withdraw consent for certain communications
Opt out of SMS messages by replying STOP
Request information about how your personal information is used
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website features, or applicable legal requirements.
Any updates will be published on this page with a revised effective date. Where required, we will provide notice of material changes.
10. Contact Us
10. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Upright Water Co.
Phone: (817) 857-8218
Email: [email protected]
By using our website and services, you consent to this Privacy Policy.
Upright Water Co. is committed to providing reliable water solutions and a seamless customer experience. Our goal is to make access to quality water services simple and convenient by offering dependable solutions tailored to the unique needs of every home and business.